Scientific Drilling Inc.
  • 02-Feb-2018 to 03-Apr-2018 (CST)
  • Corporate Services (Houston)
  • Houston, TX, USA
  • Part Time


Under supervision of the IT Director or delegated technical staff, the IT Intern assists IT staff to perform basic level work.



Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks that may be found in positions within this classification.

  • Assist with help desk calls, scheduling, and ticket remediation.
  • Basic end-user support for device and workstation troubleshooting
  • Device Operating System and application re-installation.
  • Under IT staff guidance, perform computer imaging, staging, and installation.
  • Assist in the maintenance of IT standards and documentation.
  • Under the guidance of IT staff, work with technology equipment and software.
  • Set up video conferencing sessions and other items as needed to assist IT staff.
  • Field work and interacting with customers.
  • Perform other related duties as required.



Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as described.

Knowledge of:

  • Basic technical skills and aptitude to learn technology to help support IT staff and internal customers.
  • Appropriate English usage, grammar, spelling, punctuation, and vocabulary.
  • Modest familiarity of IT Hardware, Software, Communication Protocols and IT terminology
  • Good Microsoft Office skills especially Excel and Word
  • Familiarity working with Win 7 and Win 10

Ability to:

  • Be organized and structured with work orders; schedule work orders in a timely manner.
  • Follow verbal and written plans and technical instructions with minimal supervision and guidance.
  • Prioritize projects and services to minimize user interruption and down time.
  • Employ a customer service approach and present information about technical issues clearly, both verbally and in writing.
  • Communicate effectively both orally and in writing.
  • Operate standard office equipment including a computer and assigned software.
  • Establish and maintain cooperative and effective working relationships with others.
  • Meet schedules and time lines.
  • Maintain confidentiality of sensitive and privileged information.




  • Interest or demonstrated experience with computer hardware or software.


  • High school diploma or equivalent.



Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.


Scientific Drilling Inc.
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