Scientific Drilling Inc.
  • 20-Aug-2018 to 30-Oct-2018 (CST)
  • ATC: Administration
  • Paso Robles, CA, USA
  • DOE
  • Hourly
  • Part Time

Sick/401K


Scientific Drilling is looking for a Help Desk Support Intern to work at our Applied Technologies Center in Paso Robles, CA.  Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide.  Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world.  We are motivated by crafting innovative and elegant solutions to technically challenging problems. 

Nestled between San Francisco and Los Angeles, the California Central Coast is the location described as the happiest place on earth.  Home to where others vacation, including 200+ wineries, fresh air, miles of beautiful beaches, and small town appeal. 

Essential Duties and Responsibilities:

  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Develop training materials and procedures, or trains users in the proper use of hardware or software.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Adhere to safety standards with Company HSE policies.
  • Manage work station and practice good housekeeping techniques.
  • May be required to work overtime.
  • Pursue every job with drive and determination.
  • Use logic to solve problems with effective solutions.
  • Perform other relevant duties as assigned by the needs of the business.

Job Knowledge, Skills and Abilities

  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Ability to work in fast paced and results driven environment.
  • Strong attention to detail and ability to multitask.
  • Good organizational and communication skills.
  • Learn quickly and adapt to new problems and situations.
  • Ability to present oneself with professional appearance and behavior in accordance with ATC dress code and SDI Code of Conduct.
  • Ability to meet all SDI/ATC safety requirements.
  • Ability to understand and follow instructions.
  • Ability to read, communicate, and understand the English language.
  • Ability to communicate effectively with managers and peers, both written and verbally.
  • Adhere to established Company procedures and policies, work schedule, attendance standards and is punctual to work and meetings.
  • Contribute to team effort by accomplishing related results.
  • Ability to be a team player/builder.
  • Must be tactful and able to resolve disputes between departments and settlepersonnel
  • Possess the ability to be interactive with management staff and co-workers.
  • Ability to work in fast paced and results driven environment.
  • Strong attention to detail and ability to multitask.
  • Good organizational and communication skills.
  • Learn quickly and adapt to new problems and situations.
  • Ability to present oneself with professional appearance and behavior in accordance with ATC dress code and SDI Code of Conduct.
  • Ability to meet all SDI/ATC safety requirements.
  • Ability to understand and follow instructions.
  • Ability to read, communicate, and understand the English language.
  • Ability to communicate effectively with managers and peers, both written and verbally.
  • Adhere to established Company procedures and policies, work schedule, attendance standards and is punctual to work and meetings.
  • Contribute to team effort by accomplishing related results.
  • Ability to be a team player/builder.
  • Must be tactful and able to resolve disputes between departments and settlepersonnel
  • Possess the ability to be interactive with management staff and co-workers.

Education, Experience, Certification, and Training:

  • High School Diploma or GED equivalent required.
  • Associate's Degree or equivalent technical experience preferred.
  • 2+ years of related experience and/or training in desktop/laptop support role required; or equivalent combination of education and experience.
Scientific Drilling Inc.
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