Scientific Drilling Inc.
  • 08-Oct-2018 to 07-Nov-2018 (CST)
  • ATC: Administration
  • Paso Robles, CA, USA
  • DOE
  • Hourly
  • Full Time

Medical/Vision/Dental/Life/401K/Holiday/Vacation/Sick


Scientific Drilling is looking for an IT Helpdesk to work at our Applied Technologies Center in Paso Robles, CA.  Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide.  Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world.  We are motivated by crafting innovative and elegant solutions to technically challenging problems. 

Nestled between San Francisco and Los Angeles, the California Central Coast is the location described as the happiest place on earth.  Home to where others vacation, including 200+ wineries, fresh air, miles of beautiful beaches, and small town appeal. 

Our IT Helpdesk position will work as part of our Information Technology Department. This position will maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

Responsibilities:

  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Manages work station and practices good housekeeping techniques.
  • May be required to work overtime.
  • Pursues every job with drive and determination.
  • Uses logic to solve problems with effective solutions.
  • Performs other relevant duties as required.

Preferred Skills:

  • Knowledge of circuit boards, processors, chips, electronic equipment and computer hardware and software, including applications and programming.

Job Knowledge, Skills and Abilities

  • Ability to present oneself with professional appearance and behavior in accordance with ATC dress code and SDI Code of Conduct.
  • Ability to meet all SDI/ATC safety requirements.
  • Ability to understand and follow instructions.
  • Ability to read, communicate, and understand the English language.
  • Ability to communicate effectively with managers and peers, both written and verbally.
  • Adhere to established company procedures and policies, work schedule, attendance standards and is punctual to work and meetings.
  • Contribute to team effort by accomplishing related results, as needed.Possess the ability to be interactive with management staff and co-workers.

Education, Experience, Certification, and Training:

  • Bachelor's or Associates Degree or equivalent technical experience preferred.
  • High School Diploma or GED equivalent required.
  • 2+ years' related experience and / or training in desktop/laptop support role required; or equivalent combination of education and experience.

 

Scientific Drilling Inc.
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